ENT Clinic in Manhattan, NYC

At Madison ENT & Facial Plastic Surgery provides both medical and surgical management of disorders of the ears, nose, and throat. With an office near Midtown Manhattan, we are conveniently located to all boroughs of the New York City area. With over 25 years of experience, Dr. Stacey Silvers is highly respected in comprehensive head and neck care for people of all ages.

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Frequently Asked Questions: Visiting Madison ENT & Facial Plastic Surgery

Where is Madison ENT & Facial Plastic Surgery located?

The practice is conveniently located in the heart of Midtown Manhattan at 161 Madison Avenue, Suite 11W, New York, NY 10016. The location is easily accessible from all five boroughs of New York City. You can call or fax the office at (212) 213-3339 and (212) 213-3494 respectively.

What are the office hours?

The office is open Monday and Friday from 9am to 5pm, and Tuesday through Thursday from 8am to 6pm. If you need to reach someone outside of regular hours, you’re encouraged to call the office and the team will respond promptly.

How do I schedule an appointment?

You can book an appointment directly online through ZocDoc. If no online availability appears, simply call the office at (212) 213-3339 the team commits to getting you in within 24 hours of your call.

Who will I see at my appointment?

You will be seen by Dr. Stacey L. Silvers, M.D., FARS, a board-certified otolaryngologist with over 25 years of experience in comprehensive head and neck care. For audiology needs, the practice also includes Dr. Ike Iheagwara, Sc. D., CCC-A, FAAA. The clinical team also includes a Registered Nurse, Certified Medical Assistant, Certified Clinical Assistant, and a Surgical Coordinator.

What conditions and services does the practice treat?

Madison ENT offers a full range of ENT and audiology services, including ear conditions (hearing loss, tinnitus, vertigo, ear wax, eardrum perforations), nose and sinus conditions (sinusitis, nasal polyps, deviated septum, allergies, balloon sinus surgery), throat conditions (hoarseness, swallowing problems, vocal nodules, recurrent sore throats), and sleep disorders including snoring and sleep apnea.

What should I expect at my first visit?

New patients will be asked to complete a medical history and patient information form, which can be filled out in advance online. Each visit typically includes a thorough examination by Dr. Silvers, along with a discussion of your treatment options and what results you can expect. The team encourages patients to be active participants in their own healthcare.

Do you accept insurance?

Madison ENT participates with most local and many national insurance plans. It is important to verify whether your specific plan has any restrictions on providers or services before your visit. If you provide accurate insurance information, the office will submit claims on your behalf. You may still be responsible for co-payments, co-insurance, or deductible amounts depending on your coverage. For questions, contact the billing office directly.

Do I need to complete paperwork before my visit?

Yes completing your forms ahead of time helps your visit go smoothly. The practice offers several online forms including a Patient Information Form, a Patient Update Form, and condition-specific tools like the Reflux Symptom Index, Sino-Nasal Outcome Test (SNOT-20), and a Sleep Apnea Rapid Risk Assessment. These are all available under the Forms & Policies section of the website.

What facility is the practice affiliated with for surgical care?

Madison ENT & Facial Plastic Surgery is affiliated with Beth Israel Medical Center. The practice’s own certified operating room and exam suites are designed with patient comfort, convenience, and privacy in mind, and are equipped with the most current technology.

What if I have questions or concerns after my visit?

The team encourages patients to reach out with any post-visit questions or concerns. You can call the office at (212) 213-3339 and a staff member will respond promptly with professional guidance. Dr. Silvers and her team are committed to supporting patients throughout the entire care process not just during the appointment itself.